Privacy policy

Privacy Policy

Welcome to Velmont. At Velmont, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and tracking information

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Provide customer service and support
  • Send order confirmations and shipping updates
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional communications where permitted by law

Payment Processing

Payments are securely processed through third-party payment providers.

Velmont does not store complete credit card or payment card information on its servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember customer preferences
  • Maintain shopping cart functionality
  • Analyze website traffic and performance
  • Improve security
  • Personalize user experiences

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Analytics services
  • Fraud prevention services

We may also disclose information when required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing activities
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

Velmont is not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes will become effective immediately upon posting on this page.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Velmont
Email: ngochiep82410@gmail.com
Address: 738 Bantry Ct, Sunnyvale, CA 94087, USA

Effective Date: June 18, 2026.